Return & Exchange Policy

We warranty DEVICES ONLY for a period of 90 Days from Date of Purchase (Devices – MOD only)

• We do NOT WARRANTY ATOMIZERS, COILS, E-JUICE OR ACCESSORIES
• Our warranty on Device/MOD only covers factory or out of box failure, meaning only when we can confirm it is a manufacturing fault for example a faulty chip
• We have the option to Replace MOD ONLY
• We ONLY accept devices requested for Warranty if APPROVED from your ONLINE REQUEST
• It is the customer’s responsibility to get the product/s back to us after approved, you will be liable for the courier or delivery cost
• We will ONLY credit or replace a device once we confirmed on the VIDEO ONLINE:
1. Manufacturing Fault Determined
2. NO PHYSICAL or WATER DAMAGE
3. Not purchased longer ago than 3 Months
4. The product was purchased from us
• We have the right to reject your Warranty request based on the above conditions.
• By “CONFIRMING ORDER” online, you agree to the above POLICY.