• We warranty DEVICES ONLY for a period of 90 Days from Date of Purchase (Devices – MOD only)
• We do NOT WARRANTY ATOMIZERS, COILS, E-JUICE OR ACCESSORIES
• Our warranty on Device/MOD only covers factory or out of box failure, meaning only when we can confirm it is a manufacturing fault for example a faulty chip
• We have the option to Replace MOD ONLY
• We ONLY accept devices requested for Warranty if APPROVED from your ONLINE REQUEST
• It is the customer’s responsibility to get the product/s back to us after approved, you will be liable for the courier or delivery cost

We will ONLY credit or replace a device once we confirmed on the VIDEO ONLINE:

1. Manufacturing Fault Determined

2. NO PHYSICAL or WATER DAMAGE

3. Not purchased longer ago than 3 Months

4. The product was purchased from us

We have the right to reject your Warranty request based on the above conditions.

• By “CONFIRMING ORDER” online, you agree to the above POLICY.